Installation and Auto Upgrade for Platform
Installation
When running the Platform installer, users must note the following:
Install Spreadsheet Server for Platform to a user’s profile directory.
The default installation directory is the %localappdata%\insightsoftware folder.
The silent installation switch (/USERS) allows you to initiate a silent install for the entered usernames. If omitted, it installs to the admin account installing Spreadsheet Server.
Auto Upgrade
Platform customers can upgrade Spreadsheet Server by responding to a window displaying the details of an available upgrade. Auto-upgrade simplifies the process of applying the latest release to resolve any existing issues and get the latest features in your application. This topic leads you through the process of performing this action.
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When Spreadsheet Server detects an available upgrade, the auto-upgrade notification displays the following information:
- End date for the upgrade
- Installed version
- Available version alongside a link to the Release Notes
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You can perform one of the following actions:
- Click Upgrade to perform the upgrade.
- Click Remind me later to defer the upgrade for a day, seven days, or thirty days by selecting the required option from drop-down menu.
- Click Don’t remind me to let your IT team push out a silent install for all the users before the end date for the version upgrade. This option is only available to Citrix users.
- Select Check for Updates in the Spreadsheet Server ribbon, Application Configurator, or Query Designer to check for the latest version and upgrade the installed applications if you snooze the auto-upgrade notification.
Note:
- Save your work and close any open Spreadsheet Server application before upgrading, including Excel.
- If you snooze the notification, Spreadsheet Server will display the window again based on your selected timeline. After the grace period of 60 days, you cannot defer the upgrade. You cannot access or use Spreadsheet Server until you complete the required upgrade.